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The Kakatua Bulu Cockatoo Sanctuary & Rescue is aware that the security of your personal or information is an important concern. The protection of your data is a serious matter to us and we want to be transparent about the data we maintain and the data we discard.

This privacy policy outlines the security measures we have in place for data protection, in line with the new EU General Data Protection Regulation (GDPR) enforced from May 25th, 2018.


The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years. This new regulation replaces the existing Data Protection Act (1998).

As part of the process of working to compliance with the new regulations internally we have:

  • Reviewed the purposes of our processing activities, and selected the most appropriate lawful basis (or bases) for each activity.

  • Checked that the processing is necessary for the relevant purpose, and are satisfied that there is no other reasonable way to achieve that purpose.

  • Documented our decision on which lawful basis applies to help us demonstrate compliance.

  • Included information about both the purposes of the processing and the lawful basis for the processing in this privacy notice.

What Information Do We Collect About You?

  • If you contact us via any link, none of the data that you supply will be stored by this website or passed to / be processed by any third party data processors.

  • Should you choose to contact us using the contact form on our Contact us page, your name, email address and contact telephone number (if provided) will be saved to our email database. In addition, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP)

We collect such non personal and personal information for the following purposes:

  • To provide our Users with ongoing customer assistance and technical support.

  • To be able to contact our Visitors and Users with general or personalised service related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred non personal Information, which we may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

  • Donations on our website are collected through GDPR compliant Merchant Services, Charity Checkout and Paypal. We DO NOT store your credit card information.

  • Cookies provide information regarding the computer used by a visitor. We do not use cookies to gather any information from our website.

  • Our checkout process is secured by HTTPS / TLS encryption.


Our Tracker

We may use this software tool to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, site visitor geographical location (country) we do not receive any personal information from the tracker.

Your Rights


You have the right to review and amend any personal data stored in our systems. If you believe it may be out of date or incorrect. Just email


You have the right at any time to withdraw your consent to the use of your personal data in the future. To do so, please email us at


Data Breaches

We will report any unlawful data breach of the Kakatua Bulu Cockatoo Sanctuary & Rescue website’s database to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


Contact Details

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. All concerns should be sent to:


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